Onboarding guide
Getting your club live on Clubhouse
How onboarding works
01
See it first
Walk through your own club, with your own data, before you sign anything.
02
We build it
Courts, pricing, plans, staff, events — set up for you, at rates we recommend.
03
You approve
Nothing goes live until you’ve reviewed it. Then booking opens and we email your members.
Who does what
One step is yours. Everything else, we handle for you.
Your one step
Connect Stripe — under 5 minutes
It’s your bank account, so it has to be you. Payouts from bookings, events, and lessons land there directly.
Everything else, we do for you
Your club profile, live on Clubhouse
Courts and operating hours
Court pricing, at rates we recommend
Online booking switched on
Your liability waiver
Your first events on the calendar
Staff, coaches, and pay setup
Membership plans
You review all of it before anything goes live — and every price, plan, and setting stays yours to change whenever you want. We do the work; you keep the control.
Your part
What we’ll need from you
We handle setup and migration. Tap where you’re starting from to see exactly what we’ll ask you for.
Starting a brand-new club
No data to migrate — just a handful of decisions. Most clubs cover it in one call.
Coming from PlayByPoint
The fullest import — roster, bookings back to day one, credits, packages.
Coming from CourtReserve
Nearly everything exports to Excel straight from your admin panel.
Coming from Playtomic
Customers, wallet balances, bookings, and payments export from Manager.
What comes with you
Transfers with you
Your full member roster — names, contact details, join dates
Booking history, including who played with whom
Membership plans and every member’s current status
Outstanding credit and package balances, honored as Clubhouse credit
Programs, leagues, and clinic enrollment history
Revenue history, so your analytics work from day one
Starts fresh
Saved payment cards — members re-enter their card once (bank rules, not ours; no platform can move these)
Passwords — members set a new one the first time they sign in
External ratings — players rate in fresh on Clubhouse’s rating system
Your members’ history is already waiting for them
Sign up with the email from the old club, and visits, partners, credit, and membership attach automatically — within seconds. No codes, no forms.
Ready to see your club on Clubhouse?
We’ll set up your private preview — your own club, your own data, before you sign anything.