Terms of Service

Effective April 4, 2026 · Last updated April 4, 2026

Please read these Terms of Service (“Terms”) carefully before using Clubhouse (“the App”) operated by Club Social, LLC (“we,” “our,” or “us”). By downloading, installing, or using Clubhouse, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Acceptance of Terms

By accessing or using Clubhouse, you confirm that you are at least 13 years of age (or the minimum age required in your jurisdiction) and agree to comply with these Terms. If you are using the App on behalf of an organization (such as a club), you represent that you have authority to bind that organization to these Terms.

2. Description of Service

Clubhouse is a padel court booking and player management platform that provides:

  • Court booking and scheduling

  • Player skill ratings and leaderboards

  • League, tournament, and series management

  • Club management tools for club owners and staff

  • Match scoring and result tracking

  • Player recommendations and engagement features

  • Payment processing for bookings and memberships

3. License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to use Clubhouse on Apple devices that you own or control, subject to these Terms and the Apple Media Services Terms and Conditions.

This license does not allow you to:

  • Copy, modify, or distribute the App

  • Reverse-engineer, decompile, or disassemble the App

  • Rent, lease, lend, sell, or sublicense the App

  • Use the App for any unlawful purpose

  • Remove or alter any proprietary notices in the App

4. User Accounts

To use Clubhouse, you must create an account. When creating and maintaining your account:

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You are responsible for all activity under your account.

  • You must provide accurate and complete information when creating your account.

  • You must notify us immediately of any unauthorized access to your account.

  • You may delete your account at any time through Settings > Account > Delete Account.

We reserve the right to suspend or terminate accounts that violate these Terms.

5. User Conduct

When using Clubhouse, you agree to:

  • Provide accurate match scores and results

  • Treat other players, club staff, and club owners with respect

  • Not manipulate ratings by submitting false match results

  • Not create multiple accounts to circumvent bans or manipulate leaderboards

  • Not use the chat features to harass, threaten, or abuse other users

  • Not interfere with or disrupt the service or servers

  • Comply with all applicable laws and regulations

We reserve the right to adjust ratings, remove content, or suspend accounts for violations of these conduct rules.

6. Club Owner & Staff Responsibilities

If you use Clubhouse as a Club Owner or Staff member:

  • You are responsible for the accuracy of your club’s information (hours, court availability, pricing).

  • You must honor bookings made through Clubhouse at the displayed price.

  • You are responsible for maintaining a safe environment at your facility.

  • You must comply with all applicable local laws regarding business operations, health, and safety.

  • You are responsible for your Stripe Connect account and compliance with Stripe’s terms.

7. Payments and Fees

Booking Payments

  • Court booking payments are processed through Stripe.

  • Prices are set by individual clubs and displayed at the time of booking.

  • A platform fee is applied to each transaction. The platform fee is visible to club owners in their dashboard.

  • Payment is collected at the time of booking confirmation.

Memberships

  • Club memberships are billed on a recurring basis (monthly or annually) as set by the club.

  • Memberships auto-renew unless cancelled before the end of the billing period.

  • Cancellations take effect at the end of the current billing period.

  • Membership benefits (discounts, priority booking) apply only while the membership is active.

Refunds

  • Refund policies are set by individual clubs.

  • Disputes about bookings should be directed to the club first.

  • For payment processing issues, contact us at hi@clubhousesports.ai.

8. Ratings and Rankings

  • Player ratings are calculated using a Glicko-2 algorithm based on confirmed match results.

  • Ratings are updated automatically after both players confirm a match score.

  • Provisional players (fewer than 10 rated matches) are subject to higher rating volatility.

  • Administrators may adjust ratings in cases of confirmed manipulation or error.

  • Ratings are not a guarantee of skill level and should not be relied upon for purposes outside the app.

9. User Content

You retain ownership of any content you create within Clubhouse, including chat messages and profile information (“User Content”). By using the App, you grant us a limited license to store, process, and display your User Content solely to provide the service.

You agree not to create or upload content that:

  • Is illegal, harmful, threatening, abusive, or harassing

  • Infringes on intellectual property rights of others

  • Contains spam, promotional material, or misleading information

  • Violates any applicable law or regulation

We reserve the right to remove User Content that violates these Terms. Chat messages are automatically deleted after 90 days.

10. Intellectual Property

Clubhouse, including its design, code, features, content, and branding, is owned by Club Social, LLC and protected by copyright, trademark, and other intellectual property laws.

11. Disclaimer of Warranties

We do not warrant that:

  • The App will be uninterrupted, error-free, or secure

  • Defects will be corrected in a timely manner

  • The App will meet your specific requirements

  • Data will not be lost

  • Ratings accurately reflect a player’s true skill level

  • Club information (availability, pricing) is always current and accurate

12. Limitation of Liability

We are not liable for:

  • Actions or omissions of clubs, club owners, or other users

  • Injuries sustained during padel matches or at club facilities

  • Payment disputes between players and clubs

  • Loss of rating data or match history due to technical issues

13. Indemnification

You agree to indemnify and hold harmless Club Social, LLC from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from your use of Clubhouse, violation of these Terms, or infringement of any third-party rights.

14. Termination

We may suspend or terminate your access to Clubhouse at any time, with or without cause, with or without notice. Reasons for termination include:

  • Violation of these Terms

  • Rating manipulation or fraudulent activity

  • Conduct harmful to other users or clubs

  • Extended periods of inactivity (for account-based services)

Upon termination:

  • Your license to use the App is revoked.

  • We may delete your account and associated data after a reasonable notice period.

  • Provisions that by their nature should survive termination will survive (e.g., limitations of liability, intellectual property).

You may terminate your use at any time by deleting your account through the app and uninstalling the app.

15. Governing Law

These Terms are governed by the laws of the State of South Carolina, United States, without regard to conflict of law principles. Any disputes arising from these Terms will be resolved in the courts of South Carolina.

16. Changes to Terms

We may update these Terms from time to time. When we make significant changes, we will:

  • Update the “Last Updated” date at the top

  • Notify you through the App via push notification for material changes

Continued use of Clubhouse after changes are posted constitutes acceptance of the updated Terms.

17. Contact Us

If you have questions about these Terms, contact us at:

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